2021–2022 Season FAQs
Can I order tickets online?
Yes, new in 2021–2022, online ordering via IUauditorium.com is the best way to subscribe or purchase tickets and provides you the opportunity to select your own seats. If you'd prefer that our box office select your seats for you, that is still an option. Please call us at (812) 855-1103 or email at firstname.lastname@example.org to let the box office know you’d prefer your seats to be selected for you.
How do I become a subscriber?
You can become a subscriber by purchasing at least one ticket to five or more event titles.
Along with other benefits, becoming a subscriber is one way to increase your Loyalty Point total—helping you get the best available seats.
Patrons who wish to not purchase at least five events may purchase tickets as part of an exclusive season pre-order week taking place August 9–15. During this time period, ticket buyers may purchase tickets at subscriber prices (savings of up to 15%). Single ticket pricing for purchases will begin on August 16.
What if I don't understand how the new online subscription process works?
Visit IUauditorium.com/Subscribe for information on how to purchase your subscription OR if you’d prefer that our box office select your seats for you, that is still an option. Please call us at (812) 855-1103 or email at email@example.com to let the box office know you’d prefer your seats to be selected for you.
Can I purchase my subscription using the Ticketmaster app?
I already have Waitress and/or Beautiful tickets, do those count toward my subscription?
Yes. If you have already purchased Waitress and/or Beautiful tickets, they count toward your five or more shows to become 2021–2022 season subscriber and your tickets will be honored on the new performance date(s).
What are Loyalty Points, and how do I earn them?
Loyalty Points are earned through subscription and donation history with IU Auditorium, and are how we reward our loyal patrons with better seating options. Loyalty Point-holding patrons’ orders are made before new subscriptions and the general public in descending order—meaning the greater number of points you have, the sooner you’ll get to select your seats. For more specifics on our Loyalty Point system, please visit IUauditorium.com/Loyalty or call the Box Office at (812) 855-1103.
What if I exchange a ticket for a different ticket of higher value?
If a ticket is exchanged for that of a higher value, you will be charged the difference in price.
What kind of health and safety precautions will be in place this season?
IU Auditorium takes the health and safety of our patrons seriously and will abide by current public health guidance, including policies put in place by Indiana University. The current IU policy for events is as follows:
For indoor events: masks are currently required at indoor events.
For outdoor events: masks are recommended for those not vaccinated.
We will also maintain our enhanced cleaning and sanitation protocols, and ask that you stay home if you do feel ill.
What kinds of accessibility services are offered by the Auditorium?
We strive to accommodate all of our guests. If you require special accommodation, including wheelchair-accessible seating, amplification headsets, large-print or braille programs, audio description, or ASL services, please contact our Box Office at (812) 855-1103.
Also, space in front of IU Auditorium around Showalter Fountain has been designated as accessible parking for those with state-issued disability tags.
For more information on our accessibility offerings, please contact our Box Office at (812) 855-1103.
How do I access the IU Bloomington student discount?
Each IU Bloomington student with a current, valid IUB student ID may redeem one student-priced ticket per event for their personal use. Simply select the student-priced ticket option when purchasing tickets at IUauditorium.com.
Although students need not be present at the time of purchase, they will be required to present their student ID upon entry.
Those without ID may be asked to return to the Box Office in order to upgrade their ticket for the general public price.
I'm a student, but not an IU Bloomington student, can I still receive a student discount?
We’re sorry, but only students enrolled on the Bloomington campus of Indiana University may use a student-price ticket to gain admission. For our family-friendly shows, the student discount is also extended to children.
Do I have to pay for my subscription all at once?
When you become a subscriber by choosing five or more event titles, you are entitled to take advantage of the convenient 50/50 Payment Option in order to secure your great seats. Just check the 50/50 Payment Option box online, and 50% of your total subscription order cost plus a $10 fee will be billed to your credit card when your order is received. The remaining 50% will be automatically billed to the same card in August.
Can I pay by bursar billing online and over the phone?
Yes. As an IUB student, you may charge tickets to your bursar account.
How do I pay using IU payroll deduction?
The minimum order for IU payroll deductions is $100, and all orders wishing to pay via this method must be received by August 31, 2021. Payroll deduction is not available for online ordering. Any payroll deduction orders must be made over the phone or in person.